Website Care & Support5 care services

Keep it working.
Make it work better.

Maintenance, CMS updates, bug fixes, performance improvements and website migration. Start with the task your site needs, or discuss an ongoing Care plan.

yourbusiness.comSample
Site statusRecent checks
Checked
BackupsRestore route ready
CMS & pluginsReviewed
FormsWorking
LoadingMeasured
Plugin update checked on stagingContact form tested after the changeRecord of the work shared
Five ways we can help5 services · one task or a plan

What does your
website need?

Choose a direction. A task can be discussed on its own or reviewed against your Care plan.

BackupsUptimeAccessReport01 / 05
Keep it running

Website Maintenance

Regular care for the website your business relies on.

  • Backups and restore-readiness checks
  • Uptime checks and access review
  • Basic security maintenance
  • A plain-language record of the work
What you receive

An agreed care routine, with priorities and responsibilities made clear.

Frequency, monitoring, reporting and task limits follow your agreed plan.

Discuss This Task
CoreThemePluginsStaging02 / 05
Keep it compatible

CMS Updates

Review and update the parts your website depends on.

  • CMS, theme and plugin version review
  • A backup or recovery route before changes
  • Staging checks where the platform allows
  • Checks of key pages, forms and integrations
What you receive

An update log, checked functionality and notes on anything that needs attention.

A major platform upgrade, new theme or rebuild is scoped separately.

Discuss This Task
FormsLayoutScriptsMobile03 / 05
Fix what is broken

Bug Fixes

Find the cause of a problem before changing the code.

  • Forms and integrations that stopped working
  • Layout and mobile display issues
  • CMS, plugin and script errors
  • Reproduction, fix and checks of affected flows
What you receive

The issue, the change and the checks explained in plain language.

New features and a wider redesign need their own scope.

Discuss This Task
ImagesScriptsCachingStyles04 / 05
Improve the experience

Performance Optimization

Find the loading bottlenecks and work through agreed improvements.

  • A baseline review of important pages
  • Image, media and asset loading
  • Scripts, styles, caching and third-party tools
  • Re-measurement and functional checks
What you receive

A before-and-after comparison of the measured pages, with remaining limitations explained.

Results depend on the platform, hosting and third-party services; no fixed score is promised.

Discuss This Task
HostingDomainRedirectsPlatform05 / 05
Move with a plan

Website Migration

Plan a hosting, domain or platform move around what needs to keep working.

  • Inventory of pages, assets and dependencies
  • A URL map and redirect plan where needed
  • Hosting, domain and platform changeover
  • Post-move checks of content, forms and links
What you receive

A migration plan, changeover checklist and a record of what was checked.

Migration is assessed separately; platform changes or redesigns receive a dedicated project quote.

Discuss a Migration
The ongoing work

Care is more than
an update button.

Build an agreed routine around the site, the platform and the support you actually need.

Recovery readiness.

Review backups and the route back if a change needs to be reversed.

Availability checks.

Agree how uptime, key pages and contact flows should be checked.

Security basics.

Review supported software, access and routine protection measures.

Visible work.

Keep a record of changes, checks and the next priorities.

These are care capabilities. Their frequency and inclusion are defined in your selected plan or task scope.

Your existing website2 platform groups

Start with the site
you already have.

VOUTE can review websites built by another team. Platform, codebase and access determine the task scope.

Our standard stack
WordPress
Webflow
Framer

The platforms VOUTE builds on, and the ones we care for most often.

Business websites
WordPressWebflowFramerSquarespace

Maintenance, content, layout and platform-specific work.

Custom & headless
StrapiHeadless CMSCustom front ends

Dependencies, integrations and performance assessed before taking on the task.

Built by another team?Send the URL and what needs to change.We confirm what we can take on before agreeing the task.
Website migrationHosting · domain · platform

A new home.
A considered move.

A hosting change is different from rebuilding on a new platform. We define the move before touching the live site.

Current websitePages · media · forms
1Inventory2URL mapping3Recovery plan4Post-move checks
New environmentHosting · domain · CMS
Checked

Illustrative migration workflow

Every move follows a plan built around your website.

Plan around what
must keep working.

01Define the move.

Pages, data, integrations and access.

02Map the change.

URLs, redirects and dependencies.

03Agree the switch.

Responsibilities, recovery and timing.

04Check the destination.

Content, forms and key journeys.

URL mapSample
Old URLNew URLType
/about-us/about301
/our-services/services301
/contact.php/contact301
/blog/?p=128/blog/first-post301

A platform migration or redesign receives a separate project scope and quote.

Discuss a Migration
Performance optimization3 stages

Measure first.
Improve what matters.

A useful speed task starts with a baseline and ends with verified changes, not a promised PageSpeed score.

01Baseline

Find the bottlenecks.

Review important pages, loading behaviour, media and third-party tools.

02Agreed changes

Work through priorities.

Optimize images, scripts, styles or caching within the approved scope.

03Verification

Check and compare.

Re-measure the affected pages and verify that their key functions still work.

Before / afterLoading work by type
Sample
BeforeAfter
Images
Scripts
Styles
Third-party tools

Illustrative bars, not measured results. Hosting, embedded tools and platform constraints affect the result. You see what changed and what remains.

Discuss Performance
Care plansFrom $99 per month · hosting included

Keep the commitment
as clear as the work.

Hosting and hours of real work in every plan. Advanced and Local Presence add AI tools that answer and follow up for you.

Monthly Care planHosting included

Basic

$99per month
  • Hosting, SSL and daily backups
  • CMS, theme and plugin updates
  • Uptime and security monitoring
  • 2 hours of work every month
  • Reply within 2 business days
  • Monthly summary of the work
Discuss Basic
Most popular Monthly Care planHosting included

Advanced

$199per month
  • Everything in Basic
  • 5 hours of work every month
  • AI assistant on your site: answers FAQs and captures leads
  • Monthly speed, forms and SEO health check
  • Reply within 1 business day
  • Unused hours roll over one month
Discuss Advanced
Monthly Care planHosting included

Local Presence

$499per month
  • Everything in Advanced
  • 12 hours of work every month
  • Google Business Profile: posts, photos and Q&A
  • AI review-reply drafts and review requests
  • Local SEO checks and listings
  • Monthly report and a 30-min call
Discuss Local Presence
Choose a starting point

One task today.
Or ongoing care.

A fix, performance task or migration can be quoted separately. For recurring work, discuss one of our monthly Care plans.

  • Task list and platform reviewed first
  • Service limits and response arrangements agreed in writing
  • Work beyond your plan quoted separately
I need a one-time task

Hosting only $29/month billed annuallyHosting is included in every Care planExtra hours $50/hour beyond your plan, quoted first

BoundariesPlan or project

Support for a live site.
Bigger change, own scope.

We review the request before deciding whether it fits an ongoing plan or needs a project quote.

Ongoing planCare capabilities
  • Routine maintenance and CMS updates
  • Bug diagnosis and fixes
  • Performance work and small changes
  • Hosting or domain moves after assessment
Project quoteDedicated project scope
  • Major platform migrations
  • New features, pages and redesigns
  • Complex data or integration changes
  • Specialist security or incident-response requirements
Explore Website Development
How it works4 steps

Review the issue. Agree the work.
Check the result.

A practical workflow for both one-time tasks and recurring care.

01
Review

Show us the site.

Share the URL, the problem and what you need to keep working.

02
Agree

Define the task.

We confirm access, scope, cost and the work plan before making changes.

03
Work

Make the change.

Use a recovery route and staging where available, then check affected functions.

04
Explain

Make the outcome clear.

A record of what changed, what was checked and what to consider next.

What to send first

The website URL, the issue or planned change, the platform if you know it, and any time-sensitive dependencies.

No passwords in the first form

Access is arranged after the task is agreed.

FAQ7 questions

Website Care,
answered.

Existing sites, one-time tasks, plan limits and what happens next.

Get a Fixed Quote
Can you support a website VOUTE did not build?
Yes, subject to an initial review of the platform, codebase and access. We confirm what we can take on before agreeing the task.
Do I need a monthly plan for a fix or migration?
No. You can request a separately scoped task. Migration and performance work are assessed before quoting, or reviewed against an existing Care agreement.
What do the plan hours cover?
Any work on your site: content edits, fixes, small changes, speed work. Basic includes 2 hours a month, Advanced 5 and Local Presence 12. Extra hours are $50/hour, quoted before we start. Larger projects such as a migration get their own quote.
Will a migration change our design?
Moving hosts or domains differs from a platform rebuild. We agree whether the task preserves the current site or includes new structure, design or functionality.
Do you guarantee a PageSpeed score or search ranking?
No. We agree measurable work and compare the affected pages before and after. Hosting, third-party tools and platform constraints influence the result.
Is this 24/7 emergency support?
A Care plan is not a promise of 24/7 on-call support. Availability and response arrangements are confirmed in your agreement.
What should I send you first?
The website URL, the issue or planned change, the platform if you know it, and any time-sensitive dependencies. Do not send passwords through the initial form.
SergeFounder · VOUTE
Let’s get started

Your business
deserves a
better home.

A new website, a fresh start, or support for what comes next.
Tell us a little about your business.