Privacy Policy.
How VOUTE collects, uses and protects personal data when you use voute.digital or send an inquiry.
2026-10-23Who we are
VOUTE is a TRESOR brand. The controller responsible for the personal data described in this policy is available on request at hello@voute.digital. Registered address: available on request at hello@voute.digital. Registration number: available on request at hello@voute.digital. Questions about your data go to hello@voute.digital.
What we collect
When you send a brief, we ask for your name, email and business name. These three fields are required so we can answer your inquiry. You may also provide your current website, industry, message, budget, preferred timing, content and materials status, service selection and a checkbox requesting a free homepage preview. These additional fields are optional.
When you request a consultation by email, we receive the information you include in that email. The website currently uses no scheduling embed, analytics or advertising trackers. Our hosting service may process technical request information such as IP address, request time and browser information to serve and secure the site. The form uses a private rate-limit record derived from your IP address; it is not used for marketing.
Why we use it
We use inquiry information to reply, understand your requirements and prepare a fixed quote and scope. The legal basis is the steps you ask us to take before entering a contract, where that basis applies.
We use technical security information to run, protect and fix the website, based on our legitimate interest in a working, safe site. We may keep records required by law on the basis of a legal obligation. Applicable privacy-law requirements and legal bases: available on request at hello@voute.digital. We do not sell your personal data or use your brief to enroll you in a marketing sequence.
Who receives it
Inquiries are delivered to hello@voute.digital through the hosting email service and to a private Telegram destination through a Telegram bot, so the team can process and answer them. Hosting and email providers: available on request at hello@voute.digital. The website is prepared for Apache/PHP hosting; the production provider has not yet been confirmed.
Access is limited to people and providers who need the information to run the site and respond to your inquiry. Telegram and email services may process data outside your country. International transfer arrangements and any required EU or UK safeguards: available on request at hello@voute.digital.
Retention and security
Inquiries and related correspondence are kept for up to 24 months after the last contact, unless a project or a legal obligation requires longer. Private form configuration and rate-limit records are stored outside the public website directory. Access controls and HTTPS are required before launch. Production hosting logs, backups and access arrangements: available on request at hello@voute.digital.
Rate limiting considers the previous 15 minutes of form attempts. The age of inactive rate-limit files, delivery-status records and backups is governed by the private retention process: available on request at hello@voute.digital.
Your rights
Where applicable, you can ask us to access, correct or delete your data, limit or object to its use, and receive it in a portable format. You may withdraw any consent on which processing relies without affecting earlier lawful processing. You may also complain to a data protection authority.
Write to hello@voute.digital. We reply within one month; if a request is complex, we may extend this by two further months and explain why within the first month, where the applicable law permits. US state privacy-law applicability: available on request at hello@voute.digital.
Cookies and embedded services
The site uses a necessary, short-lived cookie for form security when you send a brief. No analytics, advertising cookies or third-party media embeds are enabled. Founder videos and fonts are served by the website itself. See the Cookie Policy for the current inventory.
Changes and contact
When we change this policy, we update the date at the top. For questions about personal data, write to hello@voute.digital.
Available on request at hello@voute.digitalAvailable on request at hello@voute.digital